Contact Us

OBSERVE: If you need assistance with Pinnacle on pinnecler.com, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly. EXPAND: Please do not include sensitive personal data (for example, full payment card details, banking PINs, passwords, or copies of identity documents) in your message; where verification is required, you will be directed to an appropriate and secure process. REFLECT: By contacting us, you confirm that the information you provide is accurate to the best of your knowledge and that you are authorised to use the email or messenger details submitted.

OBSERVE: We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay. EXPAND: Please note that phone numbers and direct email addresses are not specified for Pinnacle on pinnecler.com; where available, the most up-to-date channel will be presented within the site interface. REFLECT: If you do not receive a response within the stated timeframe, please re-submit your request and include any relevant reference details (date/time of contact and a short summary) so we can trace and prioritise your enquiry.

OBSERVE: Regulatory and consumer-protection context for UK users: Pinnacle's published global Terms and Conditions indicate that Great Britain is a restricted territory, and no UK Gambling Commission (UKGC) licence is stated for this brand. EXPAND: This means UK users may not have access to UKGC-provided protections (including, where applicable, GamStop integration and IBAS dispute pathways) when interacting with non-UKGC services. Licensing references associated with Pinnacle/Impyrial Holdings Ltd include Curaçao licence 8048/JAZ2013-013 (validator: https://validator.antillephone.com/validate?domain=pinnacle.com) and Malta Gaming Authority licence MGA/B2C/290/2015 (register search: https://mga.org.mt/licensee-hub/licensee-register/). REFLECT: If you are located in the UK, please consider independent support resources such as GamCare (https://gamcare.org.uk/) for safer-gambling information and assistance; if you believe you are in a restricted territory, contact us before attempting to access services.

OBSERVE: Reference links relevant to your request may include: the official site for this geo (https://pinnecler.com), global Terms (https://pinnacle.com/en/terms-and-conditions), and Responsible Gaming information (https://pinnacle.com/en/responsible-gaming). EXPAND: For efficient handling, include the page or feature name you are contacting us about (for example, "account access", "technical issue", "payments", or "responsible gaming query") and, where applicable, screenshots with non-sensitive details masked. REFLECT: We will use your submission only to manage your enquiry, comply with legal obligations, and improve support quality; our operational records may be retained as required for security, fraud prevention, and compliance purposes. Last updated: 6 November 2025.